Empowering Everyone Through Intelligent Customer Engagement

Since the COVID-19 pandemic, restaurants, salons, and other brick-and-mortar retailers have been navigating tough terrain just to stay afloat. As competition for customer attention intensifies, having a complete, 360-degree view of their customers is no longer a luxury—it's a necessity for survival and growth.

Retailers that truly understand and connect with their customers hold a strong competitive advantage. However, for small and mid-sized businesses, advanced tools are often out of reach—too complicated or too costly. This leaves them making important decisions in the dark, without the data to guide them.

That’s why we created GoLoyal — to empower retailers with smart, intuitive tools that make customer engagement effortless and effective. Our mission is to simplify loyalty and marketing through technology that’s easy to adopt, affordable to use, and built with the needs of modern businesses in mind. With GoLoyal, retailers can strengthen customer relationships, boost retention, and grow with confidence.

Our guiding principles

These are the core values that shape our decisions and drive everything we do.

Our Story

GoLoyal was founded by brothers Parin and Prit Sanghvi in November 2017, inspired by their roots in a family of retailers. Having experienced firsthand the challenges of growing a traditional retail business, they set out to create a smarter, more accessible solution — one that empowers every retailer to thrive in the modern world.

“We’re creating simple, powerful tools that empower individuals and help small businesses grow big in the digital world.”

Parin Sanghvi & Prit Sanghvi
Co-founders

Team

We are dedicated to building a diverse team and fostering a work environment that embraces people from all backgrounds. Though spread across different locations, we are united by a shared passion for creating outstanding products that drive customer success.